How to get the best out of your solicitor, In a nutshell – expert advice from Robert Shaw at Cartridges Solicitors.Click here to view the transcript
– The Golden Rule.
The solicitor and client relationship should be one of equality, respect and mutual benefit.
A solicitor knows how to resolve your problems, but remember you hold the purse strings.
You should only be prepared to instruct the best solicitor.
Don?t be daunted or overrawed.
The hardest question of all. What do you want a solicitor to do for you?
Get all your documents together in a date ordered bundle.
Prepare a 2 column resume of the main issues.
In the first column put your bullet points.
In the second column write your solicitors advice.
Refer to the documents in the resume.
– What to Ask about Costs.
Will I be charged for an initial consultation?
Do you offer a fixed fee and what is not covered.
Remember to ask what is not covered rather than what is covered because any failure by your solicitor to mention a topic, will mean the issues will be part of the fixed fee.
If you charge an hourly rate how much will my final bill be?
Can I get help with the cost of my legal service?
Does my solicitor offer no win no fee agreements? or contingency fee agreements?
– Making a Commercial Decision.
Realistically how much is my case worth financially?
How much will it cost to win?
How long will it take to finish my case ? weeks, months or maybe even years?
What happens if I lose?
– Know your Solicitor.
Is my solicitor an expert. Has he handled my sort of problems before?
Is my solicitor friendly and sympathetic. Do I have a rapport with him.
Is my solicitor efficient and business like. Will he respond to my calls and letters promptly.
– The tricky stuff?
Suppose I want to change solicitors.
Will my work be delegated to a junior or unqualified employee.
Will my solicitor allow me time to pay my bills.
How do I complain.